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Privacy Policy

Effective Date: Feb 1, 2026

Soup & Story (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website.

1. Information We Collect

We may collect limited personal information that you voluntarily provide, including:

  • Name

  • Business name

  • Email address

  • Phone number

  • Any information submitted through contact or inquiry forms

We do not knowingly collect personal information from children under the age of 13.

2. How We Use Your Information

We use the information you provide to:

  • Respond to inquiries or requests

  • Communicate about our products or business offerings

  • Improve our website and services

  • Maintain business records

We do not sell, rent, or trade your personal information.

3. Website Analytics & Cookies

Our website may use standard analytics tools provided by Wix or third-party services to understand how visitors use our site. These tools may collect non-identifying information such as:

  • Browser type

  • Device type

  • Pages visited

  • General location (city/state level)

This information helps us improve website performance and user experience.

You may disable cookies through your browser settings if you prefer.

4. Information Sharing

We may share information only:

  • With service providers that help us operate our website (e.g., Wix)

  • When required by law or legal process

All third-party providers are expected to handle data responsibly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. Our website is hosted on the Wix platform, which provides built-in security features.

However, no method of online transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction or deletion of your information

To make a request, please contact us using the information below.

7. Connecticut & U.S. Residents

Soup & Story is registered in the State of Connecticut and operates in accordance with applicable U.S. and Connecticut privacy laws. This website is intended for use within the United States.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Soup & Story
hello@soupandstory.com

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